1. Do I have to pay the shipping charges?

For India, free shipping for every item purchased from our website.

  1. When do I get my order?

We try dispatching all orders within 48 business hours. Delivery may vary product to product. Items may be delivered the next day or it may take a maximum of 10 business days from the time the order is placed. Kindly check estimated delivery on the product’s detail page.

A delay of 5-7 days in delivery during sale might happen due to high order volume of orders during the sale.

  1. How to find the estimated delivery date for any product?

Find out the estimated delivery day for an item by entering your delivery pin code on the product’s detail page.

  1. Is there a way to find out if my order is confirmed?

After successfully placing an order, we confirm your order by sending you

  1. An e-mail
  2. A text message
  1. I want to cancel my order, how to do that?

Orders can be cancelled by calling us on +91 98394 73647 or mailing us at – contact@carpetmaestros.com.com. Orders can only be cancelled if the shipment has not been dispatched.

Refund is initiated after cancellation and should reflect in your account within 48 business hours through the original mode of payment.

  1. Are there any hidden costs?

There are no hidden costs, the prices mentioned are inclusive of all taxes.